Recommendations from those who have worked with us...
One of the best ways to assess a potential partner is to hear from those who they've worked with in the past. Below is a recent sampling of partners, publisher contacts, and customers that we've worked with over the years. Don't take our word that we're delightful to work with - take it from them.
It's all too easy to focus on the "good" reviews. We're more than happy to speak to projects and experiences that weren't as seamless. Shoot us an email at info@ss-adv.com, and we'll happily share those as well. Failure is never a destination or an end result - only a pit stop on the road to growth and evolution as a services and solutions provider. It's how we turned those strained projects into success over time by applying tenacity and a commitment to creating successful outcomes.
"Basil is an excellent partner and advocate. We have worked closely on a large CRM project in which he has always put my interests first as his customer. I trust Basil to give me the best advice, represent me honestly, and to put my interests first when negotiating on my behalf. Basil understands the value of building a partnership, rather just being a vendor."
"I've had the pleasure of working with Basil for the past two years at Blytheco. Basil is a thoughtful, thorough, and intentional leader, with strong skills in both technical and functional CRM advisement. Basil's understanding of business operations, resource alignment, empowerment, and execution, have made him an incredible contributor to the CRM practice. Displaying a rare combination of high EQ, subject matter expertise, vision, and leadership, Basil shows up consistently instilling confidence along with being extremely genuine and personable. A driven leader who focuses on doing the right thing every time, Basil builds teams around him to drive success while delighting clients. Basil is a student of business, but even more, a student to life."
"I first met Basil early in his time as a Sage CRM advocate. His thoughtful yet persistent approach to “making CRM work for customers” stood him apart from many of our business partners. I saw that, in leading both his own & Blytheco’s CRM practice, he focused on measurable outcomes for all the stakeholders. He brought that same focus to our advisory council, thinking creatively yet pragmatically on helping make Sage CRM a better product for everyone. And, in our many conversations over the years, his candour and humour made our working engagements a pleasure."
"Basil was able to take our Sage CRM software and customize it to the specific needs of our sales team. He has a talent for setting up CRM to streamline a sales process and eliminate redundancies in sales reporting. Basil has provided our team with better way to track communications with customers and follow up with them, which has improved the overall level of service we provide to our customers. "
"I took over our CRM management one year ago and decided to hire a new consultant, as our current consultant had not been effective. It should be noted that our company has been trying to develop a functional CRM for over 20 years with absolutely no success. When Basil was brought on as our consultant, he essentially had to start from scratch (actually worse yet, he had to fix all of the old mistakes). Within six months, and far less money than what was spent with the previous consultant, we had a full functioning (and HELPFUL) CRM. Our calling efforts have more than doubled due to efficiency of tools that Basil made for us. Additionally, entry time for customers, contacts, and opportunities have all been streamlined, saving no less than 50% of our time per entry. We have salesmen in the office who refused to use previous CRM systems who now "live and breathe in the CRM."
I have been blown away with how easy Basil is to work with, if I tell him what I want- he makes it happen.
Moreover, he has learned how our company functions, thus allowing him to make recommendations of tools that he thinks will benefit us (and he is always right!).
I cannot recommend anyone else for CRM consulting; Basil truly is the best there is, and you won't regret hiring him!"
"Basil whipped our Sage CRM into shape in a matter of months! We had been struggling to make get our sales pipelines designed to work properly and make good use of our dashboards for at least 3 years prior to Basil taking the lead and helping us get control. We were almost ready to throw in the towel and try another CRM product, but were reluctant due to the time, money and effort that we had put into Sage CRM. It's no understatement to say that Basil really saved the day. We now have excellent dashboards that are customized for each user, great sales pipelines that track our leads clearly all the way to landing them and a lot less stress! Basil is highly professional, a great value, finishes what he starts, gets things done quickly and is great at teaching users how to maximize their ROI with Sage CRM. We recommend Basil highly."
